biscuit web

About

We got bored of watching small businesses get ripped off.

An agency quotes a number with a comma in it. A freelancer quotes less, takes a deposit, then stops answering. A mate's mate "knows Wordpress" and delivers something that looks like it was built in 2011.

Meanwhile you are a sole trader who just needs a clean page that says what you do, where you are, and how to get in touch. Something you would not be embarrassed to put on the side of the van.

So that is what we do. Small, clean websites for small businesses, built one at a time for the trade they serve. We have got the process down to about 48 hours, and it never feels like a production line.

We are not a big agency. We do not have a foosball table or a "culture deck". We are a small UK studio that answers emails quickly and builds websites that work.

What we are responsible for, once it is live

  • Hosting, and keeping it fast
  • The SSL certificate
  • The domain, registered in your name
  • Changes you send us, usually the same day
  • Fixing it when something breaks, without being asked twice

Who you are dealing with

The people you will actually deal with.

No account managers and no call centre. You email us, and one of these three reads it.

Daisy
Builds the preview sites for new clients, and keeps existing clients’ websites up to date. New photos, new prices, new pages: send them over and Daisy sorts it.
Steph
Customer services, and genuinely enjoys it. Questions, changes, mild panics about going live: Steph is the friendly voice that gets it sorted.
Josh
Leads everything hosting and security. Keeps every site fast, backed up and locked down, so you never have to think about the technical side.

Want to work with us?

Send a couple of lines about the business. A link to your Facebook page is plenty to start with.

We reply within a day, usually within an hour.